The Fly Shop Of Naples
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FAQs

Guide Services and Charters

Mangrove Outfitters schedules half and full day trips with two anglers per boat, and our guides are all Coast Guard licensed, fully insured and use backcountry skiffs. All of our guides are experienced in spin and bait fishing as well as fly fishing, and most specialize in one or more areas. We have some who love fly fishing; others may enjoy night fishing, fishing from canoes or certain species of fish. Let us know what your fishing preference is and we'll do our best to match you with the perfect guide.

DEPOSIT and CANCELLATION POLICY

A 50% deposit is required at the time you book your trip.  We accept personal checks, Visa, MasterCard, Discover, and American Express to hold dates.  Deposits are non-refundable unless written notice of cancellation is received no less than thirty (30) days prior to your fishing dates.  There will be no refunds on cancellations less than thirty (30) days and cancellations made less than seven (7) days prior to your trip will require full payment.  If the trip is booked within the seven (7) days, full payment is due at booking.  For weather cancellations, it is at the Captain's discretion.

Shipping and Return Policy

Thank you for shopping on our online fly shop!  Our retail store in Naples, Florida is a relaxing place with fly tying demonstrations and a place to cast your favorite fly rod. Stop by anytime you are in town. If we can ever be of assistance to you, don’t hesitate to contact us.

ORDERING

Order 24-hours a day, 7 days a week on our secure website. Your order will be confirmed immediately. All shipments will be made as quickly as possible, and subject to availability of all items.  Customer will be notified of backordered items.

All prices are given in U.S. Funds. We care about your privacy and security as a shopper, we currently accept PayPal and Google Wallet. No COD’S.  At this time, US  & Canada shipping only.

All shipments will be shipped UPS or USPS unless otherwise noted.  There may be additional shipping charges for oversized items.

Shipping and Return Policy Cont.

  • Please include the invoice and a brief note explaining how you would like us to handle the return (credit or exchange).
  • Custom orders can be returned if defective for an exchange only.
  • Items must be returned within 10 working days in original box and with original parts.
  • Receipt must be included, and items returned are subject to 15% restocking fee.
  • 15% restocking fee on rigged fly lines and no credit on rigged backing.
  • SHIP RETURNS VIA UPS, FED EX or US Mail (USPS) TO:

MANGROVE OUTFITTERS FLY SHOP, INC. 
4111 East Tamiami Trail
Naples, FL  34112

  • No Sales Tax outside Florida
  • No returns on Sale and Clearance Items and available while supplies last!
  • We apologize, but for the time being, we will only ship to the US & Canada. 

Thank you for shopping with us!